Government Agencies

Here are the key government agencies in Nepal that can help you with different types of complaints and issues.

Department of Consumer Protection and Public Complaints (DoCSCP)

Consumer Rights & Protection

Handles consumer complaints, market monitoring, and consumer rights violations.

Services Offered:

  • •Consumer Complaint Registration
  • •Market Price Monitoring
  • •Product Quality Inspection

Contact

+977-1-4213555
info@docscp.gov.np
New Baneshwor, Kathmandu

Cyber Bureau

Cybercrime & Online Fraud

Investigates cybercrime, online fraud, and digital security violations.

Services Offered:

  • •Cybercrime Investigation
  • •Online Fraud Cases
  • •Digital Evidence Collection

Contact

+977-1-4116677
cybercrime@ncb.gov.np
Ramshah Path, Kathmandu

Department of Foreign Employment (DoFE)

Migrant Worker Rights

Protects migrant workers' rights, manages contracts, and handles labor disputes abroad.

Services Offered:

  • •Work Permit Processing
  • •Contract Monitoring
  • •Migrant Worker Support

Contact

+977-1-4414080
info@dofe.gov.np
Singha Durbar, Kathmandu

Department of Labor and Employment Promotion

Labor Rights & Employment

Enforces labor laws, handles wage disputes, and workplace safety violations.

Services Offered:

  • •Wage Dispute Resolution
  • •Workplace Safety
  • •Labor Rights Enforcement

Contact

+977-1-4211175
info@mole.gov.np
Singha Durbar, Kathmandu

Nepal Police - Economic Crime Division

Financial & Economic Crimes

Investigates financial crimes, scams, and economic fraud cases.

Services Offered:

  • •Fraud Investigation
  • •Scam Cases
  • •Financial Crime Prosecution

Contact

+977-1-4231399
ecd@nepalpolice.gov.np
Police Headquarters, Kathmandu

District Administration Office

General Administration & Disputes

Handles general complaints, land disputes, and administrative matters at district level.

Services Offered:

  • •Administrative Complaints
  • •Land Disputes
  • •Local Grievance Resolution

Contact

Varies by District
Varies by District
Check your district office

Need Help Choosing?

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